Touchstone Energy Help Desk Coordinator in La Crosse, Wisconsin

Dairyland Power CooperativeHelp Desk CoordinatorApply Now

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DescriptionDairyland Power Cooperative, an electric utility headquartered in La Crosse, WI, is seeking an experienced Help Desk Coordinator to support our help desk environment. The Help Desk Coordinator will primarily be responsible for all aspects of customer support, including taking phone calls and call tracking, hardware and software installation, building desktops and laptops, network and server configurations, and password security. The position will also be responsible for developing procedures and making occasional visits to user's remote locations to fix problems.Dairyland Power Cooperative offers a competitive salary and a great range of benefits. To view the full job description and to apply online, please visit us at www.dairylandpower.com/careersApplications will be accepted until staffing needs are met.Must submit college transcripts.Dairyland Power Cooperative is an equal opportunity provider and employer.

RequirementsMinimum Qualifications: This position requires a dedicated self-starter with strong customer service skills. The successful candidate will have a Bachelor's degree plus one (1) year established technology or computer related help desk experience. Will also consider Associate degree with four (4) years OR high school diploma with seven (7) years help desk experience. In-depth knowledge of technology or computer-related products and applications are a plus. Knowledge of Lotus Notes, Microsoft Office products, and network fundamentals preferred. Will consider entry level applicants. Valid driver's license.

Job Information

  • Location:La Crosse, Wisconsin, 54601, United States

  • Job ID:40422193

  • Posted:April 12, 2018

  • Position Title:Help Desk Coordinator

  • Company Name:Dairyland Power Cooperative

  • Job Function:Information Technology

  • Job Type:Full-Time