Festival Foods Human Resources Manager in La Crosse, Wisconsin

Job Summary

Job Title: HR Manager - La Crosse Village Store Location

FLSA Status: Salary

Reports To: HR Director (based at Green Bay Support Office)/HR Assistant Director (based at Onalaska Support Office)

Under the direction of the HR Director/HR Assistant Director; deliver all aspects of HR support for the La Crosse - Village Store, leading employee relations, recruitment, and associate engagement for several hundred associates. Support and administer HR programs and competencies in the development of associates and managers.

Let's talk if you:

  • Have a history of being both a business partner and HR expert for your site leadership team

  • Are an expert in multitasking - thriving in situations where you have multiple balls in the air. No two days are the same, and you'll need to adapt and flex priorities in an instant while still keeping other priorities afloat

  • Can lead and navigate difficult and complex employee conversations thoughtfully and comfortably

  • Foster and maintain an open door culture

What about my growth and development?

Because "good enough" never is, our HR Managers value continued learning and have the opportunity for continued growth and development, including:

  • Monthly HR "power hours" - presenters from inside & outside of Festival provide continuous learning opportunities on best practices, share experiences, etc.

  • All-HR meetings twice annually (HR Managers from our 31 stores throughout the state, and support HR teams meet for training & development)

  • Weekly articles of the week: Stay up to date on HR and industry trends

  • HR Core Curriculum: We believe in setting up our HR leaders for success - all new HR managers go through an HR Curriculum detailing Festival’s best practice approach

  • Support to pursue and maintain SHRM-CP and SHRM-SCP credentials

Job Description


  • Recruit candidates with the job profile and management expectations for the position

  • Identify, assess and deliver training to leaders as needed

  • Partner with Store Director and Assistant Director of Human Resources regarding employee relation issues and areas of concern

  • Provide interpretation of policies, procedures and guidelines to leaders and associates as needed

  • Utilize Talent Connections Program as a driver of talent management to get a pulse on associates overall job satisfaction, professional goals and to maintain succession planning

  • Uses turnover data as a driver to develop action plans to focus on associate retention and utilized the Exit Interview Program regularly

  • Leads recruiting, interviewing, and the onboarding process of candidates for store location

  • Keep current with new and emerging HR trends and communicate them

  • Build lasting and positive working relations with all Festival associates

  • Assist Store Director in oversight of performance management and merit process at store location

  • Assist with questions regarding company benefits

  • Assist associates with leave administration and monitor associates leave activity

  • Conduct new hire enrollment sessions for newly hired associates

  • Review reports to ensure accuracy and coordinate all paperwork at store level

  • Review HR documents for accuracy and completeness and submit to the appropriate HR specialty in the support offices

  • Maintain store's uniform supply and laundering program

  • Coordinate Sunshine Fund gifts and Service Award distribution

  • Represent the HR department at store huddle ups, culture building meetings, and safety meetings

  • Maintain store communication bulletin boards

  • Partner with store leaders on store events such as the United Way Campaign

  • Assist with HR related duties as assigned by the Store Director or Director of Human Resources

  • Provide support to the Payroll Department by correcting timecards, entering schedules and completing payroll sign off process

  • Monitor accruals such as PTO (Paid Time Off) for associates

  • Provide new store support for all new stores within assigned market


Organization Relationships:

  • Daily contact with all levels of store management to provide HR policy interpretation and guidance.

  • Frequent contact with Support Office Human Resource partners to gain information, work on joint projects and utilize expertise.

  • Frequent contact with in-store associates regarding store level matters.

External Business Relationships:

  • Contact with Human Resource peers through SHRM and other organizations.

  • Contact with HR interest groups, other companies, consulting firms, and a variety of industrial associates to exchange information and keep abreast of new HR developments, best practices, and market trend


To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A Bachelor's degree is preferred. Human Resources or Operations Management experience of at least 2 years is required. PHR is preferred. Strong knowledge required in the following:

  • Recruiting

  • Employee relations

  • Compensation & Benefit program interpretation and training

  • Strong written and verbal communication skills, including presentation skills

  • Interacting with all levels within the organization

  • Upbeat, positive, and energetic attitude

  • Excellent time management skills


The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Sitting at a computer 40% of the time

  • Bending, stretching, and occasional lifting of up to 50 lbs. is required

  • Walking the store is an essential part of this role and is expected each day

  • Professional presence and proper phone etiquette is required


The HR Manager is a full-time salaried position.

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

Requisition ID2018-5539

Category (Portal Searching)Store Leadership

Location : NameLa Crosse - Village