Logistics Health LHI: Infrastructure Specialist - La Crosse, WI (760018) in La Crosse, Wisconsin

LHI: Infrastructure Specialist - La Crosse, WI (760018)

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Position Description

Perform daily, weekly and monthly checklists to ensure efficient, balanced, secure and uninterrupted operation of all servers and equipment. Assist and support the Network Administrator I group in managing and maintaining LHI's IT infrastructure environment including user provisioning and management, ticket queue management, monitoring of servers & devices and assist the Telecom team with phone provisioning.

Primary Responsibilities:

Assist in front line support for the Network Administration team through ticket queue management

Assist in maintaining centralized documentation of IT infrastructure information

Monitor server, equipment and backups

Setup and maintain AD accounts, mailboxes and distribution lists throughout their lifecycle

Required Qualifications:

Associate’s Degree (Equivalent combination of education, experience and/or applicable military experience will be considered)

United States Citizenship

Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86

2+ years experience in a technology environment

1+ years experience working in a Network or Systems Administrator environment

Working experience with Active Directory, Networking, Windows 7/8 and Server 2008/2012

Foundational knowledge of Group Policies, Exchange Server, IIS, Terminal Services and VMWare

Preferred Qualifications:

Microsoft Certifications are a plus

National Career Readiness Certificate

Ability to take responsibility for assigned tasks and prioritize workload in a fast paced environment

Ability to adhere to procedures and maintain accurate detailed records including attendance and inventorying

Work independently with minimal supervision

Meet scheduled work requirements

Must have strong troubleshooting skills and a demonstrated commitment to solving user problems

Ability to provide on-call phone support as needed at night and on weekends within a rotation schedule

As a requirement of UnitedHealth Group's contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense eQuip Form SF86, (Position of Trust). Successful completion of the process is a requirement for continued employment in this role. SF86 processing will be initiated by our TRICARE Security Officer post-offer, and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received. Failure to obtain final SF86 approval will result in termination from this role.

Careers with LHI. Our focus is simple. We’re innovators in cost-effective health care management. And when you join our team, you’ll be a partner in impacting the lives of our customers, and employees. We’ve joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We’re located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We’re supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life’s best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: infrastructure, network, desktop, La Crosse, WI, Wisconsin

Job Details

  • Contest Number760018

  • Job TitleLHI: Infrastructure Specialist - La Crosse, WI

  • Job FamilyInformation Technology

  • Business SegmentOptumCare

Job Location Information

  • La Crosse, WIUnited StatesNorth America

Additional Job Detail Information

  • Employee StatusRegular

  • ScheduleFull-time

  • Job LevelIndividual Contributor

  • ShiftDay Job

  • TravelNo

  • Telecommuter PositionNo

  • Overtime StatusNon-exempt