Festival Foods Deli Clerk in Onalaska, Wisconsin

Job Summary

Job Title: Deli Clerk

FLSA Status: Hourly

Reports To: Deli Manager

Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

Job Description


  • Provides excellent services to all guests

  • Assist guests with finding items they are looking for on or off the sales floor

  • Takes orders and other special requests

  • Answers the telephone and assists guests using proper phone etiquette

  • Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to Deli Manager

  • Watches over service case

  • Quality control

  • Makes sure products are rotated, using first in first out method

  • Garnish product

  • Makes sure case and everything around it is clean and tidy; no messes or spills

  • Be sure to have “New Item” signs and change out signs if things are on sale to the correct price

  • Inventory and Temperatures

  • Take temperatures of everything regularly

  • Fill cupboards with containers, lids, spoons, tags, etc.

  • Required to maintain food safety logs

  • Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

  • Other duties as assigned


  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Ability to deal tactfully and effectively with guests and all personnel

  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

  • Complete understanding of all safety requirements and company safety policies

  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler

  • Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions


  • Lifting up to 50 pounds on an occasional basis

  • Full range of upper body motion

  • Must be able to work at a fast pace

  • May be exposed to extreme temperatures


  • The Deli Clerk is an hourly position

  • The shift to be worked will vary, including weekdays, weekends, and holidays

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

Requisition ID2018-5254

Category (Portal Searching)Store Associate

Location : NameOnalaska